Generally speaking, the beacon should be somewhere near the front desk or location in the office where you interact with patients after they have arrived. Below are some best practices to help optimize the performance of your beacon:
- If you need the signal range to be as wide as possible in a high traffic area – install the beacon roughly at least 3 feet up from the floor, to reduce interference from people walking by.
- Always be mindful of “line-of-sight” i.e. that in general there are no objects in between a beacon and the customer’s smart device.
- If getting “line-of-sight” is impossible or impractical – try to make sure these objects are not too heavy or dense e.g. thick steel panels or brick walls between a beacon and smart device.